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VMC’s Bush Family Refuge serves individuals who are in crisis and who may be at risk of losing their housing.  It also serves the homeless who are in need of an assessment for housing services. Services provided include assistance with rent, utilities, transportation, prescriptions, clothing, toiletries, birth certificates and state-issued identification, and housing assessments

Who we serve

Knox County residents who are low income and/or are experiencing homelessness


What we provide

Coordinated Housing Assessment and Match Plan (CHAMP) assessments for literally homeless (staying in emergency shelter or a place not meant for habitation)


Bus tickets for verifiable medical appointments or job

Assistance obtaining identification cards and birth certificates

Prescription payment assistance (non-narcotic only)

Referrals to community providers

Utility payment assistance (for those who are housed)

Rent payment assistance (for those who are housed)



Services are free


Times of service

Monday-Thursday 9:00 am – 4:00 pm

Friday Closed to Walk-ins


How to get an appointment

Call 865-673-0235 or walk-in


What to bring

Depends on the service.  You will be instructed what you need to bring when you schedule your appointment.

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